Limited Lifetime Warranty

VSSL was built to adventure as hard as you do

But if anything does happen to your VSSL you don’t have to worry; it’s backed with a Limited Lifetime Warranty. Depending on the situation you may be eligible for a repair, replacement, or refund.

What does the Limited Lifetime warranty cover?

To submit a VSSL product for limited warranty, you can contact either the authorized VSSL reseller from where you purchased your product or the VSSL HQ at support@vsslgear.com.

How do I submit a warranty request?

Warranty Exceptions

Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.

This warranty covers products purchased through an authorized dealer and proof of purchase from an authorized dealer may be required.

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by VSSL to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. Most damaged VSSL products not covered by the warranty can still be repaired. If repair costs and handling charges apply, you will be notified prior to any service. All warranty repairs or replacements are at the sole discretion of VSSL and we reserve the right to refuse a request.

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state.